Job Completion Survey
Reviewed by Peter S.
Location: Somerset, MA
Completion date: October 03, 2021
How would you rate the appearance of our service technician(s)? *
How would you rate the quality of the installation and services provided?
How was the cleanup process?
I contacted Pioneer Basement after we had a minor flood in my mom basement because of a failure of her old sump pump system. The team arrived on time and went right to work. They had a couple of questions about how i wanted to handle the remnants of the old sump system that was there. I appreciated that they just didn't make their own decisions but wanted to ensure what they planned to do matched my expectations. They did a really nice neat job, cleaned everything up completely and ensured that I understood how the system worked ( a two pump system with a battery backup) and made certain I had no unanswered questions. This system was installed in my moms house and i can now sleep at night when it rains heavily knowing that the basement is going to remain dry.
Overall Rating
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Accreditations
Angie’s List Super Service Award 2016
Home Advisor Screened & Approved
Basement Health Association Member
Better Business Bureau Rating A+
BestPickReport.com -4th year as a Best Pick!
Service Area
Basement Waterproofing of Michigan offers a variety of services from waterproofing to foundation repairs. We offer the following services in your area, basement waterproofing, crawl space encapsulation, sump pump installation and service, basement crack repair, vapor barriers and moisture control.